FAQ
FREQUENTLY ASKED QUESTIONS
You’re likely not the first person to have a question! We’ve addressed some of the most common questions below, but if you can’t find an answer, don’t hesitate to contact us.
- Registration
- Family Camps
- Arrival & Departure
- Medication
- Camper Mail
- General
Registration
How do I register online?
Register online here.
Can I register by phone or by email? How?
Our registration system is completely virtual. However, if you or someone you know does not have access to a computer, please call us at (360) 894-3838 or email our Registrar.
How much do I pay now, and when do I pay the rest?
A $25 deposit is all that is needed to secure your reservation, and the balance will be due two weeks ahead of your event. On the payment screen, there is a budget-helper payment plan which spreads out the balance.
How will I know my registration has been accepted?
After you enter your payment information, a screen will appear that has downloadable documents about each of our events. You can then print the ones relevant to your event – packing list, arrival instructions, etc. An email will arrive soon telling you that the transaction was successful. Another email will be sent later verifying your balance or payment information.
What if I need to cancel my registration?
If your camper is unable to attend for any reason, you lose the deposit fee per registrant. If you have paid the entire amount, any balance beyond the deposit is refundable up until two weeks before the event. The deposit is transferable within your immediate family for another event in this calendar year. We do ask that if you need to cancel, please let us know as soon as possible so we can let another camper in from the waiting list.
Will my child be placed in a cabin with a friend?
There is a field in the ‘Family Profile’ that asks for one cabin mate request. We agree that it is very important for kids to be with a friend! There is a limit on how many friends can be in a cabin of 8 kids, as it impacts the cabin dynamic and unity when there are three or more friends, no matter how kind they are to others. Once there are four, we ask that they divide into pairs. Our counselors work hard to pull each individual into a cohesive group for their week at camp, encouraging new friendships that often extend beyond the summer!
My child was a S.A.L.T. in 2022 and/or 2023. What group should they be registered for?
If they were a S.A.L.T. for only one of those summers, they should register for Ignite. If they have done two summers, they should register for Ablaze.
My child is going into 12th grade and hasn’t participated in the S.A.L.T. program before. Can they register for Ablaze?
Please register your child for the group that matches their grade and level of prior experience in the program. A linked Google form on the registration page can be filled out if you or your child thinks they should be in a different program tier.
Can my child participate in a different S.A.L.T. program tier than what is recommended for their grade & previous experience?
The desire of the S.A.L.T. program is for students to progress from one tier to the next; each level is designed to build upon their previous experience and continue to develop their servant leadership skills. Exceptions may be granted on a case-by-case basis, please reach out to us if you would like to talk further about your specific situation.
Family Camps
What is the registration cutoff date before a program?
Registration will be closed a few days before an event begins. If you are within the week before the event, please call 360.894.3838 to speak with the Registrar about your questions.
What is the cancellation policy for family camps?
If you are unable to attend for any reason, you lose the deposit fee per registrant. Balances are due in full two weeks prior to the start of the camp session you are attending. If you have paid the entire amount, any balance beyond the deposit is refundable up until one week before the event. Less than one week before the start of camp may result in a 50% charge of your registration.
If we register for lodging, do we share a room with other families?
No, you do not share rooms with other families for family camps and retreats unless you have requested to do so. When you register, you select the type of lodging you want for one of the adult household members. For each additional registrant, select “Shared Lodging” which indicates the same lodging as your household. In this case, “Shared Lodging” does not mean you will be sharing lodging with a separate household.
Is bedding provided?
No, we do not have linens available for family camps. Please bring your desired type of linens.
What kind of bedding do we need for lodging rooms?
You can bring the type of linens you enjoy. Linens or sleeping bags are both good options. The beds are queen-sized or twin-sized bunks. Check the lodging you registered for before you arrive to determine the size of bed available in the lodging you selected to help you determine the best bedding type for your situation.
Are meals required?
Meals are required for those registered in a lodge, cabin, or boxcar. Meals are optional for those registered for dry sites and RV sites. Depending on which event you are attending, dry site and RV site campers can choose to register for All Meals, Dinners Only, BBQs Only, or No Meals.
Arrival & Departure
How do I check-in my child? What does that process look like?
As you arrive at camp, you will be greeted by our Express Check-In staff (look for the red hats!). They will conduct a health screening, give you your child’s cabin number, counselor’s name, and a print-out with other instructions. Once you have this information, place your child’s luggage on the appropriately marked luggage trailer, bank any money in the canteen, drop off medication with the camp nurse, drop off camper mail, and then head up to your child’s cabin and meet their counselor. You’ll receive an email a week prior to your camper’s first day with information regarding drop-off/pick-up times and dates. If you have questions while you are here, please ask any staff member – they are happy to assist you in any way! (Prior to your child’s arrival at camp, you will receive all this information, as well.)
When does camp start and end?
Each of our programs start and end at different times and dates. You’ll receive an email a week prior to your camper’s first day with information regarding drop-off/pick-up times and dates.
If my child is attending overnight camp, will there be meals provided on the day of check-in?
Yes, meals will be provided. You’ll receive an email a week prior to your camper’s first day with information regarding drop-off/pick-up times and dates. If you are arriving late, you may want to stop and grab a bite to eat so your camper can jump in with the program as soon as they arrive.
How do I find my child at the end of the session?
Each session ends with a closing chapel. Primary Camp and Brightwood Station’s closing chapel is on the West Lawn, Camp Timber Rock’s closing chapel is at the waterfront, and the S.A.L.T. Program’s closing chapel is at the flag pole on the East Lawn. After this program, you can talk with the counselor, take pictures, and check the lost and found for any familiar items.
Can someone else pick my child up for me?
If your child is riding home with someone else, they must be listed on the counselor’s sign-out sheet. If a change is made mid-week, give the office a call and we will pass this information along to the counselor.
Can I drop off/pick up my child early or late?
We can always accommodate for late drop off and early pick up. Please send an email to the camp program office at program@cascadescamp.org. For early pick up, please tell your child’s counselor when you meet them at drop off to arrange the time/location of pick up.
What should my camper pack?
Packing lists vary depending on the program your camper is registered for.
- Timber Rock & Brightwood Station Packing List
- S.A.L.T. Program Packing List
- Primary Camp Packing List
- Rainier Kids Day Camp Packing List
Medication
Who administers camper meds?
Medications are administered at breakfast, lunch, dinner, bedtime, and as needed by Cascades’ Health Assistant. This individual is typically a college-aged student in a nursing program, and is supervised by our Health Administrator.
Do I need to have prescription labels on the bottle?
Yes, if your camper takes prescription meds, we would like to see the information accurately given on the label. Also, you will be filling out a med note with your instructions for administering any meds you bring, including non-prescription (OTC) meds.
When it comes to over-the-counter meds, do I have to bring an unopened bottle?
It isn’t necessary to provide a brand new bottle of meds. In fact, it would be best if you limit the non-essential meds you send. Consider giving a break from multivitamins, etc., to minimize your child’s distractions from the camp atmosphere. If your child infrequently needs Tylenol for a headache, for example, it’s not necessary for you to send it. There are many common medications that we keep on hand.
My child has dietary needs. Can camp work with that?
Cascades can accommodate many special dietary needs. We commonly adjust meals for campers who are vegetarian, lactose-intolerant, gluten-free, or have simple food allergies. Please contact our Food Services Director at least one week prior to your child’s stay with us to discuss dietary restrictions and menus.
What medications does the camp provide?
Tylenol (acetaminophen) for headaches or other discomfort, Benadryl (Diphenhydramine) for allergy flare-ups or rashes, throat lozenges, and Pepto Bismol and Tums for digestive upset. For minor abrasions or cuts, we cleanse, apply triple antibiotic ointment, and cover with a Band-Aid.
How do you assist campers with disabilities?
We do our best to provide a positive experience for campers with mild disabilities. Please call our office (360) 894-3838 to share your child’s specific needs and we can talk about the ways that we can create a healthy and fun experience for your child.
Camper Mail
Where do I send camper mail?
Please write the counselor’s name on all packages. You may bring letters and packages to drop off when you bring your child to camp. Label these with your camper’s name (first and last), program, and which day you’d like them to receive the package. Or you can send mail addressed as follows:
Cascades Camp & Conference Center
Camper Name/Program Name
22825 Peissner Rd. SE
Yelm, WA 98597
How and when do campers receive mail?
Campers receive mail before either lunch or dinner (depending on which camp they’re at) every day during the designated mail time. Campers are called to the front to receive their letters and/or packages. If a camper receives three or more letters and/or a package, he/she must sing a goofy song with fellow campers who also receive packages or three letters. Classic songs at mail time include “I’m a Little Tea Pot,” “Grey Squirrel,” and “The Beaver Song.”
Do I have to send a package?
Camper mail is by no means a necessity, but has become a fun part of camp for many campers over the years. It’s a great opportunity to encourage homesick campers and send a little love their direction.
What do parents put in packages?
Most parents include some assortment of the following: candy, disposable cameras, stationery, journals, stuffed animals, etc. We ask that you limit the size of packages to a shoe box or smaller as the volume of mail over summer weeks is pretty heavy here at camp.
General
Can I visit my child while he or she is at camp?
To preserve the unique environment of camp, we ask that parents do not visit their children while they are at camp.
Can I talk to my camper on the phone?
To preserve the unique environment of camp, we don’t have phones for camper use. When children are sick or homesick, we may call home. In this case, a staff member will contact you first, then your child will be given the phone, then the staff member will close out the conversation to answer any questions you have.
What if my child is homesick?
It is common for campers to feel homesick while away from home. Counselors are trained to respond to homesick campers with love by keeping them busy and setting short-term goals for the first day or two – usually they succeed in overcoming it. If the camper remains homesick, we call home. In this case, a staff member will contact you first to determine if you think a conversation with you would help your child. If so, your child will be given the phone, then the staff member will close out the conversation to answer any questions you have.
How many campers are in a cabin? Does a counselor stay with campers?
There are generally eight campers in a cabin with one college-aged counselor who has been carefully screened and trained. In many of the cabins we also place a S.A.L.T. (high school student in our Servant And Leadership Training program), who works closely with the counselor to mentor campers and help facilitate their week at camp.
What do campers do at free time?
During free time, campers have the opportunity to swim, boat, or soak up the sun at our lifeguarded waterfront, grab a bite to eat at the Canteen, hang out with friends, participate in various organized games and hikes led by counselors, and more.
How much do they need to know about the Bible? Will they have to read out loud?
Campers that come to Cascades do not have to know anything about the Bible. During Bible study, campers are given the chance to read out loud if they’d like to volunteer. Campers are never forced to read out loud.
How much time is spent in religious activities versus time playing?
Campers spend half an hour in the morning singing fun jubilation songs, an hour doing a Bible study, and anywhere from half an hour to an hour is spent at chapel in the evenings. The rest of the day is spent playing games, in activities, at free time and participating in other great camp classic games and night activities.
Can campers have cell phones?
To preserve the unique environment of camp, we ask that cell phones are left at home. If camper does bring a phone to camp, we will store it safely until the close of camp, when it can be picked up.
How do you discipline campers?
In minor situations, counselors are carefully trained to explore camper motives when a child acts out, and relative consequences will be explained to the camper and carried out. If problems persist or are more serious, the site leadership and year-round program staff will step in, and contact parents if necessary. Appropriate consequences will be explained to the camper and then carried out. In severe situations, a child may be sent home. Cascades never resorts to any form of physical punishment.
What happens to lost and found items?
Lost and found items are held until early winter. If your child is missing something after their time at Cascades, send an email to info@cascadescamp.org with a detailed description of the item and the cabin your child stayed in and we will do our best to track down the missing item. We ask that you pay the cost of shipping or pick the item up.
What do campers eat?
Campers are served nutritious meals that are kid-friendly. To view a sample menu for a kids’ camp, click here.
What is the Canteen fund for?
To keep your funds safe and conveniently accessible during free time, Cascades campers deposit a maximum of $50 in a spending account. Campers may spend their money on snacks and cold drinks at the Canteen, or at the Espresso Stand and Gift Store. Campers are limited to two visits a day to the Canteen. Spending money may be paid ahead of arrival, or deposited when you drop off your camper. On the last day of camp, remaining balances may be donated to the summer missions project, or are refunded to campers to take home.
What is available in the Canteen?
Trail mix, chips, ice cream, frozen lemonade, candy bars, soda, smoothies, Italian sodas, and other snacks may be purchased at the Canteen. Prices range from $0.50-$5.00.
What kinds of items do you sell in the Gift Store?
Gift items are available in the Gift Store including shirts, sweatshirts, hats, books, stuffed animals, cards, water bottles, flashlights, and more. Everything on Cascades’ packing lists should be available in case your camper forgets one of the essentials.
How much do items cost in the Gift Store?
Smaller items like flashlights and water bottles range from $5-$10, and clothing items for children range from $15-$40.